Returns & Exchanges

At Zebra Pen, we stand behind the quality of our writing instruments and offer a 30-day return policy for items in their original packaging. If you are not completely satisfied with your purchase, we are committed to making it right through a simple refund or replacement process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Pack Your Items

  Securely place the unused pens or stationery in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

• 3.
  Ship to Zebra

  Send your package to our distribution center using a trackable shipping method to ensure your return is received safely.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.